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satisfaction is important to us. Please contact us
anytime with questions, concerns, and comments. For friendly and knowledgeable customer
service, please email us using our online email form available
on our contact page.
Tot-Safe ships promptly to the
United States via UPS Ground (Standard Shipping) or UPS 3 Day
Select (Express Shipping)*. Orders are normally shipped
on the next business day after placing your order.
to increased shipping costs by the major shipping carriers, we have recently had to raise our
shipping rates. Please add items to your shopping
cart for a shipping cost estimate. We apologize for any
inconvenience this may cause and will continue to shop around
for the best shipping rates available in hopes of decreasing
these rates. We think you will find that we still offer
competitive rates compared to our competition. And as
usual, we will never charge any oversize product
charges on your orders.
UPS 3 DAY SELECT
orders are generally received in 3 business days after the
processing time (normally 1 business day), but it is not
guaranteed. UPS 3 DAY SELECT is normally twice as
fast as UPS Ground shipping.
Shipping charges to the continental US will be
calculated at time of checkout based on your total order.
*Orders to Alaska & Hawaii may be shipped via USPS Priority Mail with no
tracking information available.
SHIP ITEMS: Some products are special order or drop
ship items. Special orders/drop ship items will be
shipped directly from the manufacturer to your shipping
address, and may be shipped via UPS, USPS, FedEx, or other
carriers, as determined by the manufacturer.
CONVERSION: Currency conversions shown on our product
listings are to be used as estimates for our non-US
customers. The estimates may or may not show the correct
current currency conversion.
STATUS & TRACKING: If you have placed an order with Totsafe,
tracking information will automatically be emailed to you when
it becomes available. Simply visit www.ups.com
after you receive your tracking number to track your
packages. To check the status of your order or to track
your packages online with your tracking number, please visit our Order
Status & Tracking page.
RETURN POLICY: Your
satisfaction is important to us. You may return most
items purchased from Totsafe in new, unused condition in
original packaging within 30 days of purchase for full refund
of purchase price, minus shipping charges with a valid return
authorization from Totsafe. A return authorization can
be acquired simply by using our online
Items that will not be
accepted for return:
Installation Kits - not acceptable once opened.
Driveway Guards -
not acceptable once installed.
& Seats- not acceptable if they have been opened.
Toddler Shields (table edge cushion) -
not returnable once opened.
Gates (or any items) with loose or missing hardware.
Returns must be
accompanied by your name, address, telephone number, and email
address, or a copy of your sales invoice. Items must
be received by Tot-Safe within 30 days of original purchase
date in order for a refund to be processed. For your
own protection, please insure and track each package when
Returns that do not
comply with the above policies will not be accepted, and will
be returned to you at your expense.
**We do not make exceptions to our return
Please use our Contact
Form to request a return authorization number for any
items that you wish to return.
TAX: 6% sales tax will be added to all orders placed
AVAILABILITY: In general, items that are out of stock
will show an out of stock notice in the item description and
will not be able to be added to the shopping cart. In the event that an item that you have
ordered is unavailable or out of stock, Tot-Safe will promptly
notify you via email, phone, or USPS. Your item will be
shipped as soon as it becomes available or can be refunded at
ORDER PAYMENTS: TotSafe no longer accepts payments
made by purchase order. All payments are due at time of
order via credit card, Google Checkout or PayPal
CONTENT: Tot-Safe may change the materials, products,
product information, pricing and other content, on the website
at any time without notice or obligation. Tot-Safe does
not warrant that the website will be free from errors.
OF WARRANTIES & LIABILITY: Products and other
information offered on this website are meant to be
deterrents; They are not meant to substitute for proper adult
supervision of children and will not prevent all
accidents/injuries. Tot-Safe does not offer any
warranty or guarantee; Any manufacturer warranties are
included with items sold. Tot-Safe's liability is limited
to exchanging, replacing, or refunding the cost of any
products which do not meet customer satisfaction per our
return policy. Other
liability or responsibility is not implied and will not be
PARTY LINKS: Tot-Safe provides links to other web sites
that may be of interest to users of this site solely for the
convenience of users. The sponsors of these linked sites
are responsible for the accuracy and editorial content of
their sites. Tot-Safe does not endorse or otherwise assume
responsibility for such sites. Unless indicated, linked sites
are not part of the web site or otherwise affiliated with
PROCESSING: At Tot-Safe, our customer's security is
very important to us. We strive to provide a safe and
secure environment in which our customers can shop. Once
you have added items to your shopping cart and input your
contact information, you will be forwarded to a secure payment
site that will process your credit card information in a
secure environment. To provide the utmost
security, we never store your credit card information in our
databases. Tot-Safe trusts Authorize.net and for it's
secure online credit card payment processing. Please
for more information. Tot-Safe also accepts PayPal
payments. Visit PayPal
for more information. Order online with confidence.
The policies, terms of
use, and conditions listed above are subject to change at any
time without any notice or obligation.
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the Babyproofer - Outlet
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Seat Safety Information